Services | KRU Markets — Spokane Small Business Marketing
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What We Do

Services That
Get Results.

You don't have to buy everything or start from scratch. We look at where your marketing is right now, figure out what's actually costing you customers, and fix that first. Then we build as much — or as little — as makes sense for your business.

We Work With You,
Not on a Template.

Some businesses need a full setup — website, ads, AI receptionist, everything. Others just need one thing fixed. There's no minimum, no upsell pressure, and no contract forcing your hand. Just an honest look at what will actually move the needle for your specific situation.

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Start with one service and add more as you grow — no contracts forcing your hand

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Free strategy call first — we tell you what we'd fix before you spend a dollar

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You talk to the owner directly — not an account manager who's never met you

web

Website Design

Foundation

Your website is the first thing a potential customer sees. If it looks outdated, loads slowly, or doesn't tell them what you do — they leave and call your competitor. We build sites that are clean, fast, and built to turn Spokane visitors into calls.

checkCustom design — no templates
checkBuilt to rank on Google from day one
checkMobile-first — most customers are on their phone
checkClear calls-to-action that convert visitors to calls
checkFast load times — Google penalizes slow sites
checkClick-to-call, contact forms, Google Maps integration

Why It Matters

75% of people judge a business's credibility based on its website design.

A bad website doesn't just look bad — it actively costs you customers.

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Search Engine Optimization

Long-Term

When someone in Spokane searches "plumber near me" or "best HVAC Spokane," your business should show up — not your competitors. SEO is how that happens. It takes a few months to kick in, but it's the most cost-effective way to get customers who are already looking for what you do.

checkGoogle Business Profile optimization
checkLocal Spokane keyword targeting
checkOn-page content written for search ranking
checkMonthly reporting — you see exactly where you rank
checkCitation building across local directories
checkTechnical fixes that help Google trust your site

Why It Matters

46% of all Google searches are looking for local information.

People searching locally are ready to buy. If you're not ranking, every one of those searches goes to a competitor.

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AI Receptionist

Most Popular

Every missed call is a missed customer. Our AI receptionist answers your phone 24/7 — sounds like a real person, qualifies the caller, answers common questions, and books appointments directly on your calendar. You wake up to a full schedule instead of voicemails you never returned.

checkAnswers calls 24/7 including nights and weekends
checkBooks appointments directly to your calendar
checkQualifies leads so you only spend time on real prospects
checkSends follow-up texts and confirmations automatically
checkCustomized to know your services, pricing, and availability
checkTransfers live to you when a call needs a human

Why It Matters

62% of calls to small businesses go unanswered.

When a customer doesn't reach you, they call the next result on Google. The AI receptionist makes sure that never happens.

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Reputation Management

Trust Builder

Reviews are the first thing people check before calling a local business. A business with 50 five-star reviews beats a competitor with 8 every time. We set up automated systems that ask your happy customers for reviews right after the job — so your rating grows without you having to think about it.

checkAutomated review requests sent after every job
checkGoogle, Facebook, and industry-specific platforms
checkAlerts when new reviews come in so you can respond fast
checkNegative review handling guidance
checkReview widgets on your website to build trust at a glance
checkMonthly report showing your rating trend over time

Why It Matters

93% of consumers say online reviews influence their buying decisions.

A strong review profile also helps you rank higher in Google's local search results.

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Paid Ads Management

Fast Results

SEO takes months. Paid ads work immediately. When someone in Spokane searches for what you do right now, your business shows up at the top. We manage Google Ads and Meta (Facebook/Instagram) campaigns — set up correctly from day one so your budget converts into customers instead of clicks that go nowhere.

checkGoogle Search Ads targeting Spokane buyers
checkFacebook and Instagram ads for awareness and retargeting
checkLanding pages built to turn clicks into calls
checkConversion tracking so you know what's working
checkWeekly optimization — we don't set it and forget it
checkTransparent reporting — every dollar spent, every lead tracked

Why It Matters

Businesses make an average of $2 for every $1 spent on Google Ads — when set up correctly.

Most small businesses waste their ad budget on poor setup. We fix that from day one.

Not Sure Where
to Start?

That's exactly what the free strategy call is for. We'll take 30 minutes, look at your current setup, and tell you the one or two things that would make the biggest difference right now. No hard sell. Just a straight answer.

30 minutes · Free · No commitment required

KRU MARKETS

Spokane-based marketing agency helping local businesses get more customers and keep them.

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Services Insights About

Location

Spokane, Washington
Mon–Fri: 8am–6pm PST

© 2025 KRU MARKETS. SPOKANE, WA.